Privacy policy - HEALTHWAY.COM.BD

Welcome to healthway.com.bd (the “Site”), operated by Healthway. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our Site or engage with our services.By using the Site, either directly or through another platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information only when it is necessary and relevant to our business with you. This may include:

• Name, title, gender, date of birth
• Contact details: email address, postal address, delivery address, telephone, mobile number
• Payment details: card or bank account information
• Order history and preferences
• Login credentials (username and password)
• Any other data voluntarily provided by you during order placement or account creation

You may browse the Site without submitting any personal data. You remain anonymous unless you log into your registered account.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill orders placed on the Site
• To verify your identity and administer your account
• To manage financial transactions and payment processing
• To deliver purchased products via third-party couriers
• To communicate updates, order status, and service-related notifications
• To personalize your experience, improve our Site layout and content
• To perform demographic research and internal analytics
• To provide marketing communication (if consented)

You may opt out of receiving marketing messages at any time.

3. Sharing Your Information

We may share your information with:

• Logistics and courier partners for delivery purposes
• Payment service providers for secure transaction processing
• Customer support providers, technical service partners, and auditors
• Government bodies or law enforcement if legally required
• Affiliated companies or business partners in the event of mergers, acquisitions, or corporate restructuring

We will never sell or rent your personal data to third parties for commercial gain without your consent.

4. Account Access and Data Accuracy

You can log in to your account to view order history, update delivery information, change payment preferences, and manage newsletter subscriptions.You are responsible for keeping your login credentials confidential. Healthway is not liable for unauthorized use of your account due to your negligence.

5. Use of Cookies

Cookies are small text files stored on your device that help us recognize your browser and enhance your experience.We use cookies to:

• Manage the shopping cart and login sessions
• Customize user experience
• Track anonymous usage statistics via Google Analytics

You can disable cookies via your browser settings, but some features of the Site may not function properly without them.By using this Site, you consent to the use of cookies as described.

6. Google Analytics

This Site uses Google Analytics to understand how users interact with the platform. Data collected (including IP address) is transmitted to Google’s servers in the USA and used to analyze usage patterns. Google may share this data with third parties if legally required.You can opt out of Google Analytics by adjusting your browser settings or using Google's opt-out browser add-on.

7. Security of Your Data

We employ robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include:

• Secure servers and firewalls
• Encrypted data transmission
• Identity verification where necessary

However, no method of data transmission is 100% secure. You are responsible for maintaining the security of your login credentials and devices.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to any inaccurate data
• Withdraw your consent for marketing communications
• Request data deletion where applicable

To exercise these rights, please contact us at admin@healthway.com.bd

9. Third-Party Links and Services

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their policies before providing any personal information.

10. Policy Updates

Healthway reserves the right to amend this Privacy Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately.We encourage you to review this Policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data:

📧 Email: admin@healthway.com.bd

🌐 Website: www.healthway.com.bd

Healthway – Trusted Health, Transparent Protection. | Your privacy is our responsibility.